How and why you should train your staff about digital, data and online risks is an important question every small businesses should ask itself. It should be a part of all onboarding and a consistent part of your staff training. Most of us have had boring phishing training inflicted upon us, but it is an essential part of digital literacy and it empowers staff to recognise and respond effectively to online harms. If you train your staff well you will essentially be building a human firewall. What does employee training need to cover?
- Training should teach phishing awareness, helping employees to identify and avoid deceptive emails or malicious links.
- The importance of strong password practices with complex passwords (There are ways that technology can be used to help staff manage passwords, if you’re a paid Save Friday member, we’ll let you in on the secret).
- How to handle sensitive data and manage access to it (this is absolutely critical for your businesses to be compliant with Australian and international legal standards).
This all sounds complicated, but it doesn’t have to be. By having a digital policy in place and making data safety a regular part of staff training you’ll be well on your way to a human firewall.
